E-Home Customer Questions

I want an E-home solution, what else should I know?

Electrical Contractor:

It should be noted that an electrical contractor will be able to connect and install the power supplies and provide the necessary test certificates. But a good competent contractor will not understand or be able to commission the intelligent solution that Davmark™ will offer. The one stipulation will be that this shall always be done by a systems integrator contractor, selected and approved by Davmark™ Group.

Heating and cooling system contractors:

If you are installing an intelligent heating and cooling system, this can be undertaken, as normal. But the most effective solution is for the systems integrator contractor to provide all intelligent controls and motorised valves, for the mechanical services contractor or plumber to install. With instructions on how to install them.

Responsibility and ownership:

The systems integrator contractor will undertake the control wiring and final connections. Including:

In this method there is no confusion on who retains ownership at each stage of the build.

The electrician ensures cables installed comply to the IEE wiring regulations, and cable are live at the end of terminated cables or terminated luminaires or socket outlets. The systems integrator contractor demonstrates the system works, lights are controlled on/off/dim, power sockets switch off, in compliance with the Davmark™ specification and controls brief and as the customer intended.

The plumber ensures pipes don’t leak and water can flow, as the designer intended and pressure test the pipework and the systems integrator contractor demonstrates the system works as the customer intended.

This can be applied to any other mechanical motorised ductwork or gas valves or where customers have swimming pools, hot tub spas, portable spas, steam rooms requiring to be controlled by other specialist contractors and suppliers.

Systems integrator contract arrangements:

Well after the architect, interior designer and any other professional services have finished their work, followed by the contracts, plumber, heating engineer, electrical contractor, and architect main contractor has left site.

It will be the systems integrator contractor, who will be last to leave site.

Why use a systems integrator?

The systems integrator duties will include setting up the TV media room, fire alarms, blind controls, and commissioning the heating and lighting systems, as well as the final security and access control settings only known to the client.

The systems integrator contract arrangements should be arranged to reflect this arrangement.

Project cost savings:

Dependent on how the contract arrangements are made, if the systems integrator contract is independent of the main contractor, or final commissioning phase duties can be written in so that the systems integrator contract takes over the main contractor role. It’s possible to make additional savings for not paying for the main contractor to either be present during this final stage or wanting monies because a specialist contractor is still on site, that they need to ‘manage’ and have a responsibility for.

What happens when something breaks down?

Distributed control systems

The smart home uses a distributed control system so, if one part of the house stops working, the rest of the house will still be able to operate as usual. If something does stop working, you will need to contact your installation company who will either be able the fix the problem over the telephone or will come out to repair the device.

What happens in a power cut?

Safe mode operation

The smart home system is designed to keep you and your house safe in any circumstances. In the case of power failure, all the devices in the house will revert to a safe mode. So, for example, you will still be able to unlock doors. In the same way as in a normal house, some of the systems like the central heating will not work without power. Most of the special devices in the home have a battery back-up so they can be used in a power cut, though they may need to be operated by their switches rather than a remote control.

How much of this do I have to have?

It is up to you

The smart home is designed so that it can be customised to suit the needs of the people living in it. As a minimum heating, lighting and security controls would normally be installed. If there are devices that you think you would not use, these need not be installed. If you have any specific needs, additional equipment can usually be installed.

How can I change the way things work?

Either within the controls or by the integrator

If you find that the way the house responds to certain commands is not ideal for you, the smart home can be reprogrammed to work differently. This can usually be done by the installation company from their offices and generally will not involve a visit to the house.

If you wish to know about other intelligent solutions that Davmark™ can provide, please visit Onetouchzone™ for more information.


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